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Application Framework (TAM)

Business Process Framework (eTOM)

Business Process Framework Flows

Information Framework (SID)

Business Metrics High Level

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Frameworx Processes

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Information Framework ABEs

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Frameworx Domain: Customer Domain

The Customer domain represents individuals or organizations that obtain products from an enterprise, such as a service provider. It represents of all types of contact with the customer, the management of the relationship, and the administration of customer data. Customer also includes customer bills for products, collection of payment, overdue accounts, and the billing inquiries and adjustments made as a result of inquiries.

Frameworx Domain Customer Domain

Frameworx Applications

is a more detailed diagram for the

Frameworx Information

Frameworx Processes


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:52