Frameworx Process: Charging

Category: (2) eTOM Process Type

Process Identifier: 1.3.13

Original Process Identifier: 1.1.1.13

Maturity Level: 4

Description

Managing the assignment of a value (monetary or other) to an event or product, or combination (bundle or aggregate) of the above.

Extended Description

The purpose of Charging is to assign a value (monetary or other) to an event or product, or combination (bundle or aggregate) of the above. The charge may be either a credit or a debit and can be handled either online or offline. Online charging is performed in real-time, requiring an authorization component which may affect how the service is rendered and enables an operator to provide prepaid services to its customers. Whereas offline charging is performed after the service is rendered and is not required to be done in real-time and generally relates to subscription based products. The charge may appear on a customer invoice via Apply Pricing, Discounting, Adjustments & Rebates.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(2) eTOM Process Type Charging

Appears on these diagrams:

• 1.3. Customer Management Domain
• 1.3.13 Charging
• Business Process Framework Level 1 Overview - START HERE
• Business Process Framework Level 1 Overview - START HERE backup
• Business Process Framework Top level Domain Only
• Mapping TAM Billing Account Management
• Mapping TAM Charge Calculation and Balance Management
• Mapping TAM Product/Service Rating - Detailed
• Mapping TAM Product/Service Rating
• System Flow: Billing

is a more detailed diagram for the

• 1.3.13 Charging

Frameworx Information (Primary eTOM to SID)

• Applied Customer Billing Rate ABE
• Customer ABE

Frameworx Information (Secondary eTOM to SID)

• Accounting ABE
• Customer ABE
• Product ABE
• Product Usage ABE

Frameworx Applications (Automated eTOM to TAM)

• Billing Account Management
• Charge Calculation and Balance Management

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Design Digital Services
• eHealth View
• Is the feature (specification) value add or revenue generating?
• Monetize Services
• Use
• What are the pricing rules?
• What are the rules around MACD, rollbacks?
• What order volumes are expected (over time)?
• Will there be self-service ordering?

Frameworx Applications (Partial eTOM to TAM)

• Billing Account Management

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