Category: (3) TAM Application Type
Application Identifier: 5.3.1.5
Maturity Level: 4
Offering Availability apply business rules to determine what offerings are available at the customer location.
Offer Availability - Offering Availability provides necessary functionality to see what products are generally available in the customer area, as well as what products are being marketed by the service provider.
As appropriate, Service Availability checks are also done, where based on the customer service location, service feasibility checks are done to assure the offering can actually be provided to the customer. This implies that the customer location is clearly established. Service feasibility checks are conducted via contract with the Service Order Management application.
As appropriate, consideration of the customer’s current product & service subscription is considered as part of what can be further provided to him, including bundling, product eligibility, etc.
This was created from the Frameworx 16.0 Model