Frameworx Application: Commitment Tracking

Category: (2) TAM Application Type

Application Identifier: 5.15.4

Maturity Level: 4

Overview

The Commitment Tracking application provides commitment governance between the customer and provider.

Functionality

The Commitment Tracking application provides appropriate capability to monitor terms and conditions that govern financial commitments between the customer and the provider.

Capabilities include:

·         gathering data to be used in the evaluation of the terms and conditions

·         evaluating the terms and conditions in the context of the gathered data

·         determining the outcome of the evaluation  (financial benefits or penalties).

Supported Business Services

(2) TAM Application Type Commitment Tracking

Appears on these diagrams:

• 5.15 Bill Calculation
• Mapping TAM Bill Calculation
• System Flow: Billing

Frameworx Processes (Automated TAM to eTOM)

• Apply Pricing, Discounting, Adjustments & Rebates

Frameworx Processes (Partial TAM to eTOM)

• Apply Pricing, Discounting, Adjustments & Rebates

Issues

• Application Framework 12.0 Modification

Frameworx Domains (Horizontal)

• Customer Domain

---