Frameworx Application: Case Workflow

Category: (2) TAM Application Type

Application Identifier: 5.17.2

Maturity Level: 4

Overview

Case Workflow applications provide general workflow and orchestration capability for the Case Management area.  This capability will be used to implement the flow defined and configured via the Case Definition and Configuration application.

Functionality

The Case Workflow application provides workflow and orchestration capability across Case Management.

Supported Business Services

(2) TAM Application Type Case Workflow

Appears on these diagrams:

• 5.17 Case Management

Frameworx Domains (Horizontal)

• Customer Domain

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