Frameworx Application: Center Efficiency Tools

Category: (3) TAM Application Type

Application Identifier: 5.22.1.2

Maturity Level: 4

Overview

Center Efficiency Tools provides various non-portlet enabled scripts and tools for the agent to automate specific tasks.

This function can also include terminal and system emulators (Citrix, Attachmate, etc).

Functionality

Supported Business Services

(3) TAM Application Type Center Efficiency Tools

Appears on these diagrams:

• 5.22.1 Role-Based Portal

Issues

• Application Framework 13.0 Addition

Frameworx Domains (Horizontal)

• Customer Domain

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