Frameworx Process: Analyze Touchpoint trigger

Category: (5) eTOM Process Type

Process Identifier: 1.3.2.4.3.3

Original Process Identifier:

Maturity Level: 3

Description

 Analyzing the touchpoint triggers.

Extended Description

 Analyzing Touchpoint Trigger process involves analyzing the triggers of a touchpoint.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(5) eTOM Process Type Analyze Touchpoint trigger

Appears on these diagrams:

• 1.3.2.4.3 Analyze Journey

Issues

• Business Process Framework 16.0 Addition

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