Frameworx Application: Document Archiving

Category: (2) TAM Application Type

Application Identifier: 5.2.4

Maturity Level: 4

Overview

Functionality

Document Archiving is used to store compressed transactional documents for future retrieval e.g. by customer care, self care or reprint. Functionality includes:

• Compression and storage of transactional document data

• Retrieval mechanisms for external systems - Retrieval mechanisms for external systems. External systems can be customer care, self care or offline storage systems.

• Archive maintenance and administrative functions - Archive maintenance and administrative functions. Typical documents are stored online for short periods. Maintenance implies offloading to external storage depending on retention periods.

Supported Business Services

(2) TAM Application Type Document Archiving

Appears on these diagrams:

• 5.2 Transactional Document Production
• Mapping eTOM Marketing Fulfillment Response - Detailed
• Mapping eTOM Marketing Fulfillment Response
• Mapping TAM Bill Format / Render - Detailed
• System Flow: Billing

Frameworx Domains (Horizontal)

• Customer Domain

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