Frameworx Application: Center Compliance & Training

Category: (3) TAM Application Type

Application Identifier: 5.22.2.2

Maturity Level: 4

Overview

Center Compliance & Training manages compliance with customer service / work-center methods and procedures (M&Ps) & facilitates work center training, including integration to workforce scheduling and tracking.

Functionality

Supported Business Services

(3) TAM Application Type Center Compliance & Training

Appears on these diagrams:

• 5.22.2 Center Administration

Issues

• Application Framework 13.0 Addition

Frameworx Domains (Horizontal)

• Customer Domain

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