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Frameworx Application: Customer Order Orchestration

Category: (2) TAM Application Type

Application Identifier: 5.3.3

Maturity Level: 4

Overview

Customer Order Orchestration applications provide workflow and orchestration for the Customer Order Management area.

Functionality

Customer Order Distribution - The Customer Order Orchestration application provides workflow and orchestration capability across Customer Order Management. This application will have the ability to either orchestrate via triggering another application to retrieve the order request from a common data repository or distribute the customer order and/or order requests.

It also allows for the submission of a retro-active order with a past effective date (e.g. retroactive price plan change) and the handling of manual intervention requests (for order fallouts).

Supported Business Services

(2) TAM Application Type Customer Order Orchestration

Appears on these diagrams:

Frameworx Processes (Automated TAM to eTOM)

Frameworx Domains (Horizontal)


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:31