Frameworx Application: Receivables Management

Category: (1) TAM Application Type

Application Identifier: 5.9

Maturity Level: 4

Overview

The purpose of this application is to automate and manage the processing of financial transactions affecting the customer's financial account. Furthermore this process is meant to match these transactions with the services/invoices delivered to this customer. This is a legal requirement in some countries e.g. as required by the Sarbanes-Oxley Act in the USA.

Functionality

Receivables Management functionality includes the following:

• A/R Management

• Journalization

• Financial Reporting

Supported Business Services

• Billing

• Customer Information Management

• Order Management

• External Credit Bureau Databases

• Accounts Receivable

• Collections

• External General Ledger

• External Accounts Payable

(1) TAM Application Type Receivables Management

Appears on these diagrams:

• 5. Customer Management Domain
• 5.9 Receivables Management
• Frameworx Application Diagram
• Mapping TAM Receivables Management
• System Flow: Billing

is a more detailed diagram for the

• 5.9 Receivables Management

Frameworx Processes (Automated TAM to eTOM)

• Bill Payments & Receivables Management

Frameworx Processes (Partial TAM to eTOM)

• Bill Payments & Receivables Management

Frameworx Information (Primary TAM to SID)

• Customer ABE

Frameworx Information (Secondary TAM to SID)

• Customer Bill ABE
• Customer Bill Collection ABE

Issues

• Topup/Pay

Frameworx Domains (Horizontal)

• Customer Domain

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