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Frameworx Process: Bill Invoice Management

Category: (2) eTOM Process Type

Process Identifier: 1.3.9

Original Process Identifier: 1.1.1.10

Maturity Level: 4

Description

Ensure the bill invoice is created, physically and/or electronically produced and distributed to customers, and that the appropriate taxes, discounts, adjustments, rebates and credits for the products and services delivered to customers have been applied.

Extended Description

Bill Invoice Management processes ensure the bill invoice is created, physically and/or electronically produced and distributed to customers, and that the appropriate taxes, discounts, adjustments, rebates and credits for the products and services delivered to customers have been applied. These processes are accountable for assuring that enterprise revenue is billed and invoices delivered appropriately to customers. These processes are responsible for, but not limited to: • Establishment and application of taxes and charges to the services delivered to customers; • Application of the adjustment (adjustment decision done in Bill Inquiry Handling); • Creation of accurate bill invoices including all adjustments, rebates, discounts, credits, etc. • Production & distribution of bill in physical and/or electronic form to customers in accordance with the billing cycle; • Forecasting of physical resources associated with bill production, such as paper and envelope quantities; • Alignment and management of promotional material insertion into distributed bills • Establishment and management of third party arrangements to support bill invoice generation, production and distribution.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(2) eTOM Process Type Bill Invoice Management

Appears on these diagrams:

is a more detailed diagram for the

Frameworx Information (Primary eTOM to SID)

Frameworx Information (Secondary eTOM to SID)

Frameworx Applications (Automated eTOM to TAM)

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • Design Digital Services
  • eHealth View
  • Is the feature (specification) value add or revenue generating?
  • Monetize Services
  • Receive Notification
  • What are the rules around MACD, rollbacks?
  • What order volumes are expected (over time)?

Frameworx Applications (Partial eTOM to TAM)


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:13