Alternate Name: Customer Domain::Customer Bill Collection ABE::Dunning ABE
Category: [a] Class
A DunningNotification is a communication or joint activity from the Telecommunication Operator to the customer to ask for a CustomerPayment or negotiate a PaymentPlan. \nThe relation resulting from a DunningCaseRule might be \n• either only from the telecommunication operator to the customer (Ex: send a SMS) \n• or in both ways (Ex: a CSR call the customer to negotiate a PaymentPlan).
This was created from the Frameworx 16.0 Model