Frameworx Information: Customer Statistic ABE

Alternate Name: Customer Domain::Customer Statistic ABE::::

Category: [1] ABE

Description

Represents the analysis of customer usage patterns, customer profitability statistics and churn and retention statistics.

[1] ABE Customer Statistic ABE

Issues

• Information Framework 12.0 Addition
• Information Framework 12.5 Modification

Appears on these diagrams:

• Customer Statistic ABE
• Information Framework (SID) Level 0
• Mapping eTOM Retention and Loyalty
• Mapping eTOM Selling to MM & Corporate Sales Management
• Mapping TAM Campaign Management

is a more detailed diagram for the

• Customer Statistic ABE

Frameworx Processes (Secondary SID to eTOM)

• Selling

Frameworx Processes (Primary SID to eTOM)

• Enable Retention & Loyalty

Frameworx Domains

• Customer Domain

Frameworx Applications (Primary SID to TAM)

• Customer Insight Management

Frameworx Applications (Secondary SID to TAM)

• Campaign Management (Deleted)