Frameworx Application: Service Design/Assign

Category: (2) TAM Application Type

Application Identifier: 6.3.4

Maturity Level: 4

Overview

The Service Order Design/Assign application performs end to end engineering design of service.

Functionality

The Service Design & Assign application leverages the corporate supply chain and asset inventory to assemble end to end design records. This design will be used by Service Order Decomposition for issuing work order or activation requests as appropriate to Resource Order Management.

The Service Design/Assign application functionality includes the design of the end to end solution as well as the assignment/procurement of network resources and customer premise equipment.

Supported Business Services

(2) TAM Application Type Service Design/Assign

Appears on these diagrams:

• 6.3 Service Order Management
• 6.3.4 Service Design/Assign

is a more detailed diagram for the

• 6.3.4 Service Design/Assign

Frameworx Processes (Automated TAM to eTOM)

• Allocate Service Parameters
• Allocate Specific Service Parameters to Services
• Capture Service Capability Shortfalls
• Define Service Support Strategies
• Design Service Capabilities
• Design Solution
• Determine Service Parameter Availability
• Develop Detailed Service Design
• Develop Detailed Service Specifications
• Develop Overall Service Design
• Develop Service Implementation Plan
• ITIL Service Asset and Configuration Management
• ITIL Service Level Management
• Manage Handover to Service Operations
• Manage Service Deployment
• Manage Service Development
• Manage Service Provisioning Activity
• Release Service Parameter
• Reserve Service Parameters
• Service Configuration & Activation

Frameworx Domains (Horizontal)

• Service Domain

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