Frameworx Home

Application Framework (TAM)

Business Process Framework (eTOM)

Business Process Framework Flows

Information Framework (SID)

Business Metrics High Level

All Diagrams

Frameworx Processes

Frameworx Applications

Information Framework ABEs

Frameworx Metrics

Views

Frameworx Process: Manage Service Provisioning Activity

Category: (4) eTOM Process Type

Process Identifier: 1.4.5.3.3

Original Process Identifier: 1.1.2.2.3.3

Maturity Level: 4

Description

Responsibilities of this processes include, but are not limited to: - Generating the respective resource order creation request(s) to Issue Resource Orders based on specific service orders; • Escalating status of service orders in accordance with local policy; • Undertaking necessary tracking of the execution process; • Adding additional information to an existing service order; • Modifying information in an existing service order;• • Modifying the service order status; • Canceling a service order when the initiating customer order is cancelled; • Indicating completion of a service order by modifying the service order status. Note that some specific service components may be delivered by other parties. In these cases the Track & Manage Service Provisioning process is responsible for initiating requests, through Party Order handling for the delivery by the party of the specific service components.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

Responsibilities of this processes include, but are not limited to: - Generating the respective resource order creation request(s) to Issue Resource Orders based on specific service orders; · Escalating status of service orders in accordance with local policy; · Undertaking necessary tracking of the execution process; · Adding additional information to an existing service order; · Modifying information in an existing service order;· · Modifying the service order status; · Canceling a service order when the initiating customer order is cancelled; · Indicating completion of a service order by modifying the service order status.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

Undertake necessary managment of the execution process, incudes the authorisation of any actions.

Candidate Optional

Responsibilities of this processes include, but are not limited to: - Generating the respective resource order creation request(s) to Issue Resource Orders based on specific service orders; · Escalating status of service orders in accordance with local policy; · Undertaking necessary tracking of the execution process; · Adding additional information to an existing service order; · Modifying information in an existing service order;· · Modifying the service order status; · Canceling a service order when the initiating customer order is cancelled; · Indicating completion of a service order by modifying the service order status. Note that some specific service components may be delivered by suppliers/partners. In these cases the Track & Manage Service Provisioning process is responsible for initiating requests, through S/P Requisition Management for the delivery by the supplier/partner of the specific service components.

Candidate Interactions

Note that some specific service components may be delivered by suppliers/partners. In these cases the Track & Manage Service Provisioning process is responsible for initiating requests, through S/P Requisition Management for the delivery by the supplier/partner of the specific service components

(4) eTOM Process Type Manage Service Provisioning Activity

Appears on these diagrams:

Frameworx Applications (Automated eTOM to TAM)

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:24