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Frameworx Application: Service Configuration Management

Category: (2) TAM Application Type

Application Identifier: 6.3.6

Maturity Level: 4

Overview

The Service Configuration Management application is similar to the service design/ assign functions outlined elsewhere in this publication, but supports aggregate customer facing services. To explain this area in general, it is necessary to see a clear difference between services and networks /resources. Services can be viewed as being comprised of a number of building blocks - e.g. bandwidth, security, maintenance packages, SLAs, QoS, specific features e.g. voicemail.. Service Configuration management might be either the set up of network / resource components for a customer, or a class of customers of a generic service build. Service configuration can be derived from order details in addition to inherent business rules from service specifications and the service view in the Service Inventory Management application.

Functionality

The Service Configuration Management application generates a service plan to configure a customer service to fulfill a service order; this includes the following:

  • Service parameters allocation - Allocating the right service parameters to fulfill service orders
  • Service parameters reservation - Reserve the right service parameters based on service specification and service inventory
  • Update service inventory - Update information in the service inventory as to configuration of specific services
  • Compose a service configuration plan - Compose a service configuration plan according to the required service actions and sent to Service Order Orchestration and/or Service Activation Management
  • Service Configuration - Configure the specific service and it’s parameters as appropriate
  • Cross service dependencies - Appropriately consider cross service dependencies as part of the above configuration activities.
  •  Appropriately consider cross service dependencies as part of the above configuration activities.

Supported Business Services

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:31