Frameworx Process: Verify Service Configuration

Category: (4) eTOM Process Type

Process Identifier: 1.4.6.2.1

Original Process Identifier: 1.1.2.3.2.1

Maturity Level: 4

Description

This process verifies whether the service configuration matches the appropriate product features.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

This process verifies whether the service configuration matches the appropriate product features.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

This process verifies whether the service configuration matches the appropriate product features.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Verify Service Configuration

Appears on these diagrams:

• 1.4.6.2 Diagnose Service Problem
• 1.4.6.2 Diagnose Service Problem Flow

Frameworx Applications (Automated eTOM to TAM)

• Service Configuration Management

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Business Process Framework 9.0 Addition

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