Frameworx Process: Request Service Recovery Authorization

Category: (4) eTOM Process Type

Process Identifier: 1.4.5.9.3

Original Process Identifier: 1.1.2.2.10.3

Maturity Level: 4

Description

Ensure authorization is received to proceed with the recovery plan.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

Ensure authorization is received to proceed with the recovery plan.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

Ensure authorization is received to proceed with the recovery plan.

Candidate Optional

Not used for this process element

Candidate Interactions

Enterprise Service Order Management, Engineering and Customers

(4) eTOM Process Type Request Service Recovery Authorization

Appears on these diagrams:

• 1.4.5.9 Recover Service

Frameworx Applications (Automated eTOM to TAM)

• Service Configuration Management

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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