Frameworx Metric: # Orders Accepted by Customer

Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#

BA Domain:

Business Value Driver:

Capability: FUL

Last Used:

Long FxMetric ID:

Reporting Detail:

Accuracy:

FxMetric UUID:

Responsibility: BMS

Capture Period:

Legacy Name: Number of completions accepted by the customer during the reporting period

Metric Special Name:

Metric Value Type:

Preferred:

Metric Type: Direct

State:

Entry Date: 9/30/2012

Short Metric ID:

Units: Number

Alt-Cat1:

Alt-Cat2:

Alt-Cat3:

Category: Measure

Measurand: artifact.order

Metric Level:

Metric State: Active

Metric Topic:

Legacy Denominator FxMetric ID:

Legacy Denominator Name:

Legacy Factor: INCL: Activation or Delivery processes started in a prior reporting period; EXCL: Activation or Delivery processes started during this reporting period but not accepted by the customer

Legacy FxMetric ID: 165

Legacy Numerator FxMetric ID:

Legacy Numerator Name:

Legacy Prose Ratio:

Measure # Orders Accepted by Customer

Appears on these diagrams:

• # Hours per Order, from Ordering to Acceptance
• # Hours per Order, from Ordering to Activation
• # Hours per Order, from Ordering to Activation, by Process Type

Frameworx Metrics (denominator for)

• # Hours per Order, from Ordering to Acceptance
• # Hours per Order, from Ordering to Activation
• # Hours per Order, from Ordering to Activation, by Process Type

Issues

• Metrics 13.0 Modification

Frameworx Domains

• Customer Domain
• Resource Domain
• Service Domain