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Application Framework (TAM)

Business Process Framework (eTOM)

Business Process Framework Flows

Information Framework (SID)

Business Metrics High Level

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Frameworx Processes

Frameworx Applications

Information Framework ABEs

Frameworx Metrics

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Mapping eTOM Retention and Loyalty

[1] ABE Customer Interaction ABE [1] ABE Customer Statistic ABE [1] ABE Customer Problem ABE [1] ABE Customer Order ABE [1] ABE Applied Customer Billing Rate ABE [1] ABE Customer Bill Collection ABE [1] ABE Customer Bill ABE [1] ABE Customer ABE [1] ABE Customer Service Level Agreement ABE (3) eTOM Process Type Customer Interface Management (1) TAM Application Type Customer Insight Management (3) eTOM Process Type Enable Retention & Loyalty

Mapping eTOM Retention and Loyalty

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:10