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Frameworx Metric: % Problem Reports, by Cause Type

Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#

BA Domain:

Business Value Driver: decrease problems -> increase customer satisfaction; decrease problems -> decrease operating cost

Capability: ASR

Last Used:

Long FxMetric ID: A-OE-3a

Reporting Detail:

Accuracy: 2

FxMetric UUID:

Responsibility: BMS

Capture Period: Month

Legacy Name: % Problems By Cause Type

Metric Special Name:

Metric Value Type: Distribution

Preferred: Low

Metric Type: Ratio

State:

Entry Date: 9/30/2012

Short Metric ID:

Units: Percent

distribution of Assurance problems across cause types by assessing the number of problem reports by type, relative to the total number of problem reports

Alt-Cat1: Operational Efficiency

Alt-Cat2: Assurance

Alt-Cat3: Defects, Waste, Rework

Category: Business Metric

Measurand: artifact.problem_report

Metric Level:

Metric State: Active

Metric Topic:

Legacy Denominator FxMetric ID: 245

Legacy Denominator Name: Total number of problem reports in the period

Legacy Factor:

Legacy FxMetric ID: 71

Legacy Numerator FxMetric ID: 112

Legacy Numerator Name: Number of problem reports closed during period, by cause

Legacy Prose Ratio: 112: Number of problem reports closed during period, by cause / 245: Total number of problem reports in the period

Number of problem reports of type X / Total number of problem reports

Business Metric % Problem Reports, by Cause Type

Appears on these diagrams:

is a more detailed diagram for the

Frameworx Metrics (numerator)

Frameworx Metrics (denominator)

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This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:55