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Frameworx Metric: $ Cost of Assurance per Service Problem Resolved

Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#

BA Domain:

Business Value Driver: decrease operating cost

Capability: ASR.VAL

Last Used:

Long FxMetric ID: A-OE-1f

Reporting Detail:

Accuracy:

FxMetric UUID:

Responsibility: BMS

Capture Period: Month

Legacy Name: Unit Cost Of Assurance

Metric Special Name:

Metric Value Type:

Preferred: Low

Metric Type: Ratio

State:

Entry Date: 9/30/2012

Short Metric ID:

Units: Currency (Adjusted for IMF PPP)

cost efficiency of the Assurance process by assessing the total cost of the Assurance process relative to the total number of repairs

Alt-Cat1: Operational Efficiency

Alt-Cat2: Assurance

Alt-Cat3: Unit Cost

Category: Business Metric

Measurand: capability.assurance, artifact.service_problem

Metric Level:

Metric State: Active

Metric Topic:

Currency needs to be adapted for IMF PPP

Legacy Denominator FxMetric ID: 121

Legacy Denominator Name: Number of Service Problems resolved in period

Legacy Factor:

Legacy FxMetric ID: 68

Legacy Numerator FxMetric ID: 203

Legacy Numerator Name: Total cost of SO Assurance

Legacy Prose Ratio: 203: Total cost of SO Assurance / 121: Number of Service Problems resolved in period

Total cost of SO assurance process from Meta Process Blocks 1-4 / Number of Service Problems

Business Metric $ Cost of Assurance per Service Problem Resolved

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is a more detailed diagram for the

Frameworx Metrics (numerator)

Frameworx Metrics (denominator)

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This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:53