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Frameworx Process: Close Work Order

Category: (4) eTOM Process Type

Process Identifier: 1.5.5.5.6

Original Process Identifier: 1.1.3.7.9.6

Maturity Level: 4

Description

Close a Work Order when the manual activities assigned to employees and/or third parties have been completed.

Extended Description

The objective of the Close Work Order processes is to: •{T}Close a Work Order when the tasks and work items assigned to employees and/or third parties have been completed. These processes monitor the status of all open work orders, and recognize that a work order is ready to be closed when the status is changed to Complete.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Close Work Order

Appears on these diagrams:

Frameworx Applications (Automated eTOM to TAM)

Issues

  • Business Process Framework 12.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:19