Category: (2) TAM Application Type
Application Identifier: 6.5.2
Maturity Level: 4
Service Problem Monitoring applications provide the necessary functionality to monitor the operational status of the provider's services.
Service Problem Monitoring applications are responsible for displaying the operational status of services. These applications are responsible for collecting the status messages and correlating them to service topology and comparing the availability against established service level agreements.
This was created from the Frameworx 16.0 Model