Category: (4) eTOM Process Type
Process Identifier: 1.4.6.5.1
Original Process Identifier: 1.1.2.3.5.1
Maturity Level: 4
This process is responsible for continuously monitoring the status of Service Trouble reports and managing notifications to processes and other parties registered to receive notifications of any status changes, for example, Resource Performance Management and Service Quality Management. Notification lists are managed and maintained by the Support Service Problem Management processes.
Not used for this process element
Not used for this process element
This process is responsible for continuously monitoring the status of Service Trouble reports and managing notifications to processes and other parties registered to receive notifications of any status changes, for example, Resource Performance Management and Service Quality Management.
Not used for this process element
Not used for this process element
This process is responsible for continuously monitoring the status of Service Trouble reports and managing notifications to processes and other parties registered to receive notifications of any status changes, for example, Resource Performance Management and Service Quality Management.
Not used for this process element
Notification lists are managed and maintained by the Support Service Problem Management processes.
This was created from the Frameworx 16.0 Model