Category: (3) TAM Application Type
Application Identifier: 6.3.2.2
Maturity Level: 4
Service Order Tracking & Management applications provide the functionality necessary to track and manage the distributed requests decomposed by Product/Service Order Decomposition.
The Service Order Tracking & Management application performs the following:
The above capabilities needs to be provided in both an ability to query in real time as well as a publish/subscribe mechanism to enable the use of the information wherever required.
This was created from the Frameworx 16.0 Model