Frameworx Process: Track Service Provisioning Activity

Category: (4) eTOM Process Type

Process Identifier: 1.4.5.3.2

Original Process Identifier: 1.1.2.2.3.2

Maturity Level: 4

Description

Undertake necessary tracking of the execution process. Monitor the jeopardy status of service orders, and escalating service orders as necessary.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

Undertake necessary tracking of the execution process. Monitor the jeopardy status of service orders, and escalating service orders as necessary.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

Undertake necessary tracking of the execution process. Monitor the jeopardy status of service orders.

Candidate Optional

Escalating service orders in jeopardy as necessary.

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Track Service Provisioning Activity

Appears on these diagrams:

• 1.4.5.3 Track & Manage Service Provisioning

Frameworx Applications (Automated eTOM to TAM)

• Service Order Tracking & Management

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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