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Frameworx Process: Determine Customer Order Feasibility

Category: (3) eTOM Process Type

Process Identifier: 1.3.3.1

Original Process Identifier: 1.1.1.5.1

Maturity Level: 4

Description

Check the availability and/or the feasibility of providing and supporting standard and customized product offerings where specified to a customer.

Extended Description

The purpose of the Determine Customer Order Feasibility process is to check the availability and/or the feasibility of providing and supporting standard and customized product offerings where specified as part of the standard product offering process flow, to a customer. These processes invoke requests to SM&O provisioning processes to determine the availability and supportability of product offerings to a customer. These processes are also responsible for determining whether the offering can be supported by other CRM processes.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

The purpose of the Determine Customer Order Feasibility process is to check the availability and/or the feasibility of providing and supporting standard and customized product offerings where specified as part of the standard product offering process flow, to a customer. These processes are also responsible for determining whether the offering can be supported by other CRM processes.

Candidate Optional

Reserved for future use.

Candidate Interactions

These processes invoke requests to SM&O provisioning processes to determine the availability and supportability of product offerings to a customer.

(3) eTOM Process Type Determine Customer Order Feasibility

Appears on these diagrams:

is a more detailed diagram for the

Frameworx Applications (Automated eTOM to TAM)

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • eHealth View

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:15