Business Metric % Revenue, of Operating Cost, by Channel Type

Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#

BA Domain:

Business Value Driver:

Capability: FUL.VAL

Last Used:

Long FxMetric ID: F-OE-1e

Reporting Detail:

Accuracy: 2

FxMetric UUID:

Responsibility: BMS

Capture Period: Month

Legacy Name: Contribution By Channel

Metric Special Name:

Metric Value Type: Distribution

Preferred:

Metric Type: Ratio

State:

Entry Date: 9/30/2012

Short Metric ID:

Units: Percent

effectiveness of Service Offering channels by comparing Service Offering Revenue by channel type against total Service Offering channel cost

Alt-Cat1: Operational Efficiency

Alt-Cat2: Fulfillment

Alt-Cat3: Unit Cost

Category: Business Metric

Measurand: value.revenue

Metric Level:

Metric State: Active

Metric Topic:

Legacy Denominator FxMetric ID: 258

Legacy Denominator Name: Total SO channel cost

Legacy Factor:

Legacy FxMetric ID: 47

Legacy Numerator FxMetric ID: 188

Legacy Numerator Name: SO Revenue by channel type

Legacy Prose Ratio: 188: SO Revenue by channel type / 258: Total SO channel cost

SO Revenue by channel type / Total SO channel cost

Frameworx Metric: % Revenue, of Operating Cost, by Channel Type