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Application Framework (TAM)

Business Process Framework (eTOM)

Business Process Framework Flows

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Business Metrics High Level

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F-OE

Business Metric % Cost of Future Infrastructure Build, of Revenue Business Metric % Cost of Future Infrastructure Build, of Revenue Business Metric % Orders Pending Error Fix Business Metric % Orders Pending Error Fix Business Metric % Orders Requiring Rework Business Metric % Orders Requiring Rework Business Metric # Hours per Fulfillment Issue Business Metric # Hours per Fulfillment Issue Business Metric % Orders Requiring Rework, by Cause Type Business Metric % Orders Requiring Rework, by Cause Type Business Metric # Hours per Order, from Ordering to Activation, by Process Type Business Metric # Hours per Order, from Ordering to Activation, by Process Type Business Metric # Hours per Order, from Ordering to Activation Business Metric # Hours per Order, from Ordering to Activation Business Metric $ Cost of Fulfillment per Installation Business Metric $ Cost of Fulfillment per Installation Business Metric % Revenue, of Operating Cost, by Channel Type Business Metric % Revenue, of Operating Cost, by Channel Type Business Metric % Revenue, by Channel Type Business Metric % Revenue, by Channel Type Business Metric % Cost of Fulfillment, of Opex Business Metric % Cost of Fulfillment, of Opex Business Metric % Cost of Sales, of Revenue Business Metric % Cost of Sales, of Revenue Business Metric % Cost of Fulfillment, of New Revenue Business Metric % Cost of Fulfillment, of New Revenue Business Metric L1 F-OE

F-OE


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:09