Frameworx Metric: $ Cost of Collections

Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#

BA Domain:

Business Value Driver:

Capability: BIL.VAL

Last Used:

Long FxMetric ID:

Reporting Detail:

Accuracy:

FxMetric UUID:

Responsibility: BMS

Capture Period:

Legacy Name: Cost to collect revenue from customers (Meta process block #5)

Metric Special Name:

Metric Value Type:

Preferred:

Metric Type: Direct

State:

Entry Date: 9/30/2012

Short Metric ID:

Units: Currency

Alt-Cat1:

Alt-Cat2:

Alt-Cat3:

Category: Measure

Measurand: capability.collections

Metric Level:

Metric State: Active

Metric Topic:

Meta process block #5

Legacy Denominator FxMetric ID:

Legacy Denominator Name:

Legacy Factor: INCL: Revenue collections administrative labor (salary, taxes, benefits) + Other allocated for revenue collections (Building, Power, IT,...) + 3rd party collection agency costs This includes the cost of maintaining the systems used by this process area,

Legacy FxMetric ID: 156

Legacy Numerator FxMetric ID:

Legacy Numerator Name:

Legacy Prose Ratio:

Measure $ Cost of Collections

Appears on these diagrams:

• % Cost of Collections, of Revenue Billed

Frameworx Metrics (numerator for)

• % Cost of Collections, of Revenue Billed

Issues

• Metrics 13.0 Modification

Frameworx Domains

• Customer Domain