Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#
BA Domain:
Business Value Driver: decrease process time -> decrease time to revenue; decrease process time -> decrease operating cost
Capability: BIL
Last Used:
Long FxMetric ID: B-CE-4a
Reporting Detail:
Accuracy: 2
FxMetric UUID:
Responsibility: BMS
Capture Period: Month
Legacy Name: % Of Bill Originating From Previous Cycle
Metric Special Name:
Metric Value Type:
Preferred: Low
Metric Type: Ratio
State:
Entry Date: 9/30/2012
Short Metric ID:
Units: Percent
customer experience of promptness/accuracy in received billing information by assessing amount of charges from previous billing cycle relative to the total amount charged for the current billing cycle
Alt-Cat1: Customer Experience
Alt-Cat2: Billing
Alt-Cat3: Reliability
Category: Business Metric
Measurand: value.billing_charge
Metric Level:
Metric State: Active
Metric Topic:
Legacy Denominator FxMetric ID: 201
Legacy Denominator Name: Total amount charged for cycle
Legacy Factor:
Legacy FxMetric ID: 81
Legacy Numerator FxMetric ID: 148
Legacy Numerator Name: Amount (value) of charges that are associated with previous billing cycle (i.e. occurred prior to previous cut off date)
Legacy Prose Ratio: 148: Amount (value) of charges that are associated with previous billing cycle (i.e. occurred prior to previous cut off date) / 201: Total amount charged for cycle
Amount of late-billed & applied charges originating from previous cycle / Total Amount charged for current cycle
This was created from the Frameworx 16.0 Model