Measure # Minutes for All Problem Reports to Service Restoration

Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#

BA Domain:

Business Value Driver:

Capability: ASR

Last Used:

Long FxMetric ID:

Reporting Detail:

Accuracy:

FxMetric UUID:

Responsibility: BMS

Capture Period:

Legacy Name: Aggregate time for all Problem Reports (opened by customer or alarmed) to service restored

Metric Special Name:

Metric Value Type:

Preferred:

Metric Type: Direct

State:

Entry Date: 9/30/2012

Short Metric ID:

Units: Minute

Aggregate time for all Problem Reports (opened by customer or alarmed) to service restored

Alt-Cat1:

Alt-Cat2:

Alt-Cat3:

Category: Measure

Measurand: artifact.problem_report

Metric Level:

Metric State: Active

Metric Topic:

Legacy Denominator FxMetric ID:

Legacy Denominator Name:

Legacy Factor: INCL: Aggregate elapsed time from Problem Report open to Problem Report closed for this SO. Separated by Detail above;

Legacy FxMetric ID: 135

Legacy Numerator FxMetric ID:

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Legacy Prose Ratio:

Frameworx Metric: # Minutes for All Problem Reports to Service Restoration