Measure # Minutes for All Actual Service Uptime

Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#

BA Domain:

Business Value Driver:

Capability: REN

Last Used:

Long FxMetric ID:

Reporting Detail:

Accuracy:

FxMetric UUID:

Responsibility: BMS

Capture Period:

Legacy Name:

Metric Special Name:

Metric Value Type:

Preferred:

Metric Type: Formula

State:

Entry Date: 12/15/2012

Short Metric ID:

Units: Minute

Alt-Cat1:

Alt-Cat2:

Alt-Cat3:

Category: Measure

Measurand: resource.customer_service

Metric Level:

Metric State: Active

Metric Topic:

(Total time services are contracted to be live - Total outage time)

Legacy Denominator FxMetric ID:

Legacy Denominator Name:

Legacy Factor: INCL: all contracted time; EXCL: customer caused faults or customer requested outages

Legacy FxMetric ID: 272

Legacy Numerator FxMetric ID:

Legacy Numerator Name:

Legacy Prose Ratio:

(Total time services are contracted to be live - Total outage time)

Frameworx Metric: # Minutes for All Actual Service Uptime