Frameworx Process: Perform Final Service Test

Category: (4) eTOM Process Type

Process Identifier: 1.4.6.4.5

Original Process Identifier: 1.1.2.3.4.5

Maturity Level: 4

Description

This process initiates any final testing to confirm clearance of the Service Problem.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

This process initiates any final testing to confirm clearance of the Service Problem.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

This process initiates any final testing to confirm clearance of the Service Problem.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Perform Final Service Test

Appears on these diagrams:

• 1.4.6.4 Track & Manage Service Problem
• 1.4.6.4 Track & Manage Service Problem Flow

Frameworx Applications (Automated eTOM to TAM)

• Service Problem Tracking & Management

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Business Process Framework 9.0 Addition

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