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Frameworx Process: Service Capability Delivery

Category: (2) eTOM Process Type

Process Identifier: 1.4.2

Original Process Identifier: 1.2.2.2

Maturity Level: 4

Description

Plan and deliver the total capabilities required to deliver changes to service.

Extended Description

Service Capability Delivery processes plan and deliver the total capabilities required to deliver changes to service, as necessary. This involves integration of capability delivered from within the enterprise, and capability delivered from an external party. Service demand forecasting and capturing of new opportunities, are both essential to ensure that the enterprise can implement the services necessary for the future needs of their customers and potential customers.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Service demand forecasting and capturing of new opportunities are both essential to ensure that the enterprise can implement the services necessary for the future needs of their customers and potential customers.

Candidate Mandatory

Service Capability Delivery processes plan and deliver the total capabilities required to deliver changes to service, as necessary. This involves integration of capability delivered from within the enterprise, and capability delivered from a partner/supplier.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(2) eTOM Process Type Service Capability Delivery

Appears on these diagrams:

is a more detailed diagram for the

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • Design Digital Services
  • eHealth View
  • Wholesales: what does the process of customer/partner on-boarding look like?

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:14