Category: (2) eTOM Process Type
Process Identifier: 1.4.2
Original Process Identifier: 1.2.2.2
Maturity Level: 4
Plan and deliver the total capabilities required to deliver changes to service.
Service Capability Delivery processes plan and deliver the total capabilities required to deliver changes to service, as necessary. This involves integration of capability delivered from within the enterprise, and capability delivered from an external party. Service demand forecasting and capturing of new opportunities, are both essential to ensure that the enterprise can implement the services necessary for the future needs of their customers and potential customers.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Service demand forecasting and capturing of new opportunities are both essential to ensure that the enterprise can implement the services necessary for the future needs of their customers and potential customers.
Service Capability Delivery processes plan and deliver the total capabilities required to deliver changes to service, as necessary. This involves integration of capability delivered from within the enterprise, and capability delivered from a partner/supplier.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model