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1.4.2 Service Capability Delivery

(2) eTOM Process Type Service Capability Delivery (3) eTOM Process Type Map & Analyze Service Requirements (3) eTOM Process Type Capture Service Capability Shortfalls (3) eTOM Process Type Gain Service Capability Investment Approval (3) eTOM Process Type Design Service Capabilities (3) eTOM Process Type Enable Service Support & Operations (3) eTOM Process Type Manage Service Capability Delivery (3) eTOM Process Type Manage Handover to Service Operations

1.4.2 Service Capability Delivery

Diagram Description

Service Capability Delivery processes plan and deliver the total capabilities required to deliver changes to service, as necessary. This involves integration of capability delivered from within the enterprise, and capability delivered from a partner/supplier.
Service demand forecasting and capturing of new opportunities, are both essential to ensure that the enterprise can implement the services necessary for the future needs of their customers and potential customers.

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This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:02