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Frameworx Application: Workforce Management Reporting

Category: (2) TAM Application Type

Application Identifier: 7.12.6

Maturity Level: 4

Overview

Workforce Management Reporting applications provide the necessary functionality to report on the status pertinent Workforce information, including activity and staff data.

Functionality

Workforce Management Reporting applications provide the necessary functionality to report on the status of open work orders as well as technician information such as availability, utilization, and overall performance.    It also includes forecasting of the workload and respective assignable staffing requirements on a daily, weekly, and longer period basis.

Supported Business Services

(2) TAM Application Type Workforce Management Reporting

Appears on these diagrams:

Frameworx Domains (Horizontal)


This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:31