Frameworx Application: Service Test Management

Category: (1) TAM Application Type

Application Identifier: 6.8

Maturity Level: 4

Overview

Service Test Management applications are focused on ensuring that the various services are working properly. The service test applications are part of both the fulfillment and the assurance process. In the fulfillment process, the service test is responsible for ensuring that the assigned service works as designed, while on the assurance side the service testing applications are responsible for service trouble/problem isolation. As part of the testing process, these applications also interface with the trouble process, which can trigger an automatic test.

Functionality

Following are some of the capabilities of Resource Test Management:

• Service Test Strategy and Policy Management
• Service Test Lifecycle Management
• Service Test Command and Control
• Service Test Services

Supported Business Services

(1) TAM Application Type Service Test Management

Appears on these diagrams:

• 6. Service Management Domain
• 6.8 Service Test Management
• Frameworx Application Diagram
• Mapping Index

is a more detailed diagram for the

• 6.8 Service Test Management

Frameworx Domains (Horizontal)

• Service Domain

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