Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#
BA Domain:
Business Value Driver: decrease problems -> increase customer satisfaction; decrease problems -> decrease operating cost
Capability: TRA
Last Used:
Long FxMetric ID: G-RM-RA-RLj
Reporting Detail:
Accuracy: 2
FxMetric UUID:
Responsibility: RA
Capture Period: Month
Legacy Name: % Revenue That Was Overbilled
Metric Special Name:
Metric Value Type:
Preferred: Low
Metric Type: Ratio
State:
Entry Date: 9/30/2012
Short Metric ID: RA-RLj
Units: Percent
Alt-Cat1: Revenue & Margin
Alt-Cat2: General
Alt-Cat3: Revenue Assurance - Revenue Leakage
Category: Business Metric
Measurand: value.revenue
Metric Level: Detail
Metric State: Active
Metric Topic:
When collecting in Business Benchmarking Main Study, remember to use the total services revenue for this metric . Do not use the Service Offering revenue unless you will also provide the unbilled information on a Service Offering basis.
Legacy Denominator FxMetric ID: 193
Legacy Denominator Name: SP Operating Revenues
Legacy Factor:
Legacy FxMetric ID: 15
Legacy Numerator FxMetric ID: 130
Legacy Numerator Name: Overbilled revenue
Legacy Prose Ratio: 130: Overbilled revenue / 193: SP Operating Revenues
Total overbilled revenue /Total SP Operating Revenue
This was created from the Frameworx 16.0 Model