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Frameworx Metric: % XDRs Falling into Suspense

Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#

BA Domain:

Business Value Driver: decrease problems -> increase customer satisfaction; decrease problems -> decrease operating cost

Capability: BIL

Last Used:

Long FxMetric ID: B-OE-3c

Reporting Detail:

Accuracy: 2

FxMetric UUID:

Responsibility: BMS

Capture Period: Month

Legacy Name: % xDRs Falling Into Suspense

Metric Special Name:

Metric Value Type:

Preferred: Low

Metric Type: Ratio

State:

Entry Date: 9/30/2012

Short Metric ID:

Units: Percent

effectiveness of the Billing process, and opportunities for savings, waste elimination, etc. by assessing the number of session detail records (SDRs) dismissed for errors relative to the total number of SDRs

Alt-Cat1: Operational Efficiency

Alt-Cat2: Billing

Alt-Cat3: Defects, Waste, Rework

Category: Business Metric

Measurand: artifact.xdr

Metric Level:

Metric State: Active

Metric Topic:

Legacy Denominator FxMetric ID: 257

Legacy Denominator Name: Total number of xDRs produced in the capture period

Legacy Factor:

Legacy FxMetric ID: 98

Legacy Numerator FxMetric ID: 127

Legacy Numerator Name: Number of xDRs falling into suspense (or uncharged xDRs for pre-paid). For example, in the case of mobile prepaid, this includes calls, SMS and data xDRs not charged

Legacy Prose Ratio: 127: Number of xDRs falling into suspense (or uncharged xDRs for pre-paid). For example, in the case of mobile prepaid, this includes calls, SMS and data xDRs not charged / 257: Total number of xDRs produced in the capture period

Total number of xDR's in suspense (error status) / Total number of xDRs produced in the capture period

Business Metric % XDRs Falling into Suspense

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is a more detailed diagram for the

Frameworx Metrics (numerator)

Frameworx Metrics (denominator)

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This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:55