Category: (4) eTOM Process Type
Process Identifier: 1.3.10.3.1
Original Process Identifier: 1.1.1.11.3.1
Maturity Level: 4
Identify invoices which are overdue for payment.
Not used for this process element.
i.e. check whether the payments are made on time, and implements necessary activities and policies to recover amounts overdue.
The purpose of Identify Overdue Invoice process is to identify invoices which are overdue for payment. It monitors the amount due from the customer
Not used for this process element
This debt age concerns the agreed payment date for the debt. Standard terms may apply, or they may be specific to the customer (especially enterprises or partners). Furthermore, where debt recovery has resulted in specific payment terms, these due dates form one of the criteria for identification.
The Identify Overdue Invoice process monitors the amount due from the customer against the debt age (i.e. checks whether required payment amounts are made on time) and initiates necessary activities to recover amounts overdue.
Not used for this process element
Not used for this process element
This was created from the Frameworx 16.0 Model