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1.3.10.3 Manage Customer Debt Collection

(3) eTOM Process Type Manage Customer Debt Collection (4) eTOM Process Type Identify Overdue Invoice (4) eTOM Process Type Administer Overdue Invoice Follow-Up (4) eTOM Process Type Manage Overdue Invoice Payment (4) eTOM Process Type Initiate Customer Debt Recovery Activities (4) eTOM Process Type Manage Aged Customer Debt Portfolio (4) eTOM Process Type Establish & Manage Customer Debt Profiles

1.3.10.3 Manage Customer Debt Collection

Diagram Description

Collect past due payments from the customer.

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:01