Category: (4) eTOM Process Type
Process Identifier: 1.3.8.5.7
Original Process Identifier: 1.1.1.7.5.8
Maturity Level: 4
Note that some specific product and/or service components may be owned and managed by other Parties. In these cases, initiate requests, through the other party Performance Management for resolution by the other party of the specific service components. These processes will co-ordinate all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence.
Not used for this process element
Note that some specific product and/or service components may be owned and managed by suppliers/partners.
In these cases, initiate requests, through S/P Performance Management for resolution by the supplier/partner of the specific service components. These processes will co-ordinate all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence.
Not used for this process element
Note that some specific product and/or service components may be owned and managed by suppliers/partners.
In these cases, initiate requests, through S/P Performance Management for resolution by the supplier/partner of the specific service components. These processes will co-ordinate all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence.
Not used for this process element
Interaction with Suppliers / Partners
This was created from the Frameworx 16.0 Model