Category: (4) eTOM Process Type
Process Identifier: 1.3.7.3.4
Original Process Identifier: 1.1.1.6.3.4
Maturity Level: 4
Monitoring the jeopardy status of open customer problem reports
Not used for this process element
Not used for this process element
Ensure that any open customer problem reports in jeopardy are identified and reporetd
Not used for this process element
Not used for this process element
Ensure that any open customer problem reports in jeopardy are identified and reporetd
Not used for this process element
Not used for this process element
This was created from the Frameworx 16.0 Model