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Frameworx Process: Manage Service Improvement Notification and Authorization

Category: (4) eTOM Process Type

Process Identifier: 1.4.7.3.2

Original Process Identifier: 1.1.2.4.3.2

Maturity Level: 4

Description

Where activity to improve service quality performance is likely to impact other in-use specific services, this process is responsible for providing appropriate notification of the improvement proposal and ensuring authorization is received to proceed with the service improvement plan. When the service improvement activity is about to commence, this process is responsible for notifying when service improvement activity is commencing and when it is completed.

Extended Description

Not used for this process element

Explanatory

Applies where activity to improve service quality performance is likely to impact other in-use specific services.

Mandatory

This process is responsible for providing appropriate notification of the improvement proposal and ensuring authorization is received to proceed with the service improvement plan. When the service improvement activity is about to commence, this process is responsible for notifying when service improvement activity is commencing and when it is completed.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Applies where activity to improve service quality performance is likely to impact other in-use specific services.

Candidate Mandatory

This process is responsible for providing appropriate notification of the improvement proposal and ensuring authorization is received to proceed with the service improvement plan. When the service improvement activity is about to commence, this process is responsible for notifying when service improvement activity is commencing and when it is completed.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Manage Service Improvement Notification and Authorization

Appears on these diagrams:

Frameworx Applications (Automated eTOM to TAM)

Issues

  • Business Process Framework 12.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:24