Category: (4) eTOM Process Type
Process Identifier: 1.4.7.3.2
Original Process Identifier: 1.1.2.4.3.2
Maturity Level: 4
Where activity to improve service quality performance is likely to impact other in-use specific services, this process is responsible for providing appropriate notification of the improvement proposal and ensuring authorization is received to proceed with the service improvement plan. When the service improvement activity is about to commence, this process is responsible for notifying when service improvement activity is commencing and when it is completed.
Not used for this process element
Applies where activity to improve service quality performance is likely to impact other in-use specific services.
This process is responsible for providing appropriate notification of the improvement proposal and ensuring authorization is received to proceed with the service improvement plan. When the service improvement activity is about to commence, this process is responsible for notifying when service improvement activity is commencing and when it is completed.
Not used for this process element
Applies where activity to improve service quality performance is likely to impact other in-use specific services.
This process is responsible for providing appropriate notification of the improvement proposal and ensuring authorization is received to proceed with the service improvement plan. When the service improvement activity is about to commence, this process is responsible for notifying when service improvement activity is commencing and when it is completed.
Not used for this process element
Not used for this process element
This was created from the Frameworx 16.0 Model