Frameworx Process: Reassign / Reconfigure Service or Service Parameters

Category: (4) eTOM Process Type

Process Identifier: 1.4.7.3.1

Original Process Identifier: 1.1.2.4.3.1

Maturity Level: 4

Description

Based on the information determined within the Analyze Service Quality processes and the nature of the specific service degradation, this process may re-assign services or re-configure service parameters.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

Based on the information determined within the Analyze Service Quality processes and the nature of the specific service degradation, this process may re-assign services or re-configure service parameters.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

Based on the information determined within the Analyze Service Quality processes and the nature of the specific service degradation, this process may re-assign services or re-configure service parameters.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Reassign / Reconfigure Service or Service Parameters

Appears on these diagrams:

• 1.4.7.3 Improve Service Quality

Frameworx Applications (Automated eTOM to TAM)

• Service Quality Analysis

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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