Frameworx Process: Schedule Routine Resource Trouble Tests

Category: (4) eTOM Process Type

Process Identifier: 1.5.8.2.5

Original Process Identifier: 1.1.3.3.2.5

Maturity Level: 4

Description

This process schedules routine testing of the specific resources including virus scans and malware testing.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

This process schedules routine testing of the specific resources.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

This process schedules routine testing of the specific resources.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Schedule Routine Resource Trouble Tests

Appears on these diagrams:

• 1.5.8.2 Localize Resource Trouble
• 1.5.8.2 Localize Resource Trouble Flow

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 12.5 Modification
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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