Category: (4) eTOM Process Type
Process Identifier: 1.3.7.3.2
Original Process Identifier: 1.1.1.6.3.2
Maturity Level: 4
This process cancels a Customer Problem Report when the specific trouble was related to an incorrect customer problem report.
Not used for this process element
Not used for this process element
Cancels a Customer Problem Report when the specific trouble was related to an incorrect customer problem report.
Not used for this process element
Not used for this process element
Cancels a Customer Problem Report when the specific trouble was related to an incorrect customer problem report.
Not used for this process element
Not used for this process element
This was created from the Frameworx 16.0 Model